Under no circumstances will Ciitizen be liable in any way for any Content or materials of any third parties (including users), including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any such Content. Login Sign Up Now. Further, this Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. The Service is for your personal use only. Ciitizen may also at its sole discretion limit access to the Service and/or terminate the memberships of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.]. You may request your records on paper or in an electronic format. You agree that in the event of any dispute between you and the Ciitizen Entities, you will first contact Ciitizen and make a good faith sustained effort to resolve the dispute before resorting to more formal means of resolution, including without limitation, any court action. Required fields are marked *. UHA was born out of the aspiration for Stanford Medicine and local, leading providers to partner together to bring high-quality care to patients within surrounding communities. There is not a public access location to drop off forms for UHA, but forms can mailed or faxed. You agree that any termination of your access to the Service under any provision of this Terms of Service may be effected without prior notice, and acknowledge and agree that Ciitizen may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. We are preparing for the changing world of health care and committed to delivering value for patients. Choose a personal doctor for routine care and who will be your care coach through all levels of care you may need. We are not responsible for these materials or services. If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). Without limiting the foregoing, to the maximum extent permitted under applicable law, Ciitizen, its parents, affiliates, related companies, officers, directors, employees, agents, representatives, partners and licensors (the “Ciitizen Entities”) DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. DISCLAIMER: University HealthCare Alliance (“UHA”) is a medical foundation affiliated with Stanford Health Care and Stanford Medicine. If you are a user from New Jersey, the foregoing section titled “Limitation of Liability” is intended to be only as broad as is permitted under the laws of the State of New Jersey. The Notice to Ciitizen should be sent to Ciitizen Corporation, 3000 El Camino Real, 3 Palo Alto Square, Suite 120, Palo Alto, California, 94306 (“Notice Address”). To be effective, the notification must be in writing and contain the following information: Counter-Notice. You further acknowledge that when you request authorization for Ciitizen to access an online portal provided by your health care provider or your health plan, you will be directly connected to an online website for the health care provider or health plan you have designated, and Ciitizen will submit information (including user names and passwords) that you provide in order to log into that portal and obtain your Health Information to upload to your Ciitizen account. If you think you may have a medical emergency, call your doctor or 911 immediately. You are solely responsible for any content you create via the Services. TO THE EXTENT NOT PROHIBITED BY LAW, YOU AGREE THAT IN NO EVENT WILL THE Ciitizen ENTITIES BE LIABLE (A) FOR INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOSS OF USE, DATA OR PROFITS, BUSINESS INTERRUPTION OR ANY OTHER DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES), HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER UNDER THESE TERMS OR OTHERWISE ARISING IN ANY WAY IN CONNECTION WITH THE SERVICES OR THESE TERMS AND WHETHER IN CONTRACT, STRICT LIABILITY OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) EVEN IF THE Ciitizen ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, OR (B) FOR ANY OTHER CLAIM, DEMAND OR DAMAGES WHATSOEVER RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE DELIVERY, USE OR PERFORMANCE OF THE SERVICES. Neither UHA, Stanford Health Care, nor Stanford University employ the physicians in the clinics Termination will not limit any of Ciitizen’s other rights or remedies at law or in equity. Our mission is to provide outstanding medical care through exceptional access and service, and to deliver high value care to patients in the rapidly changing world of health care, including coordinated acute care, preventative care, and chronic disease management services. If you are a private practice provider in Northern California and interested in exploring opportunities for you or your practice, please contact: In contrast to many medical organizations, UHA is a team where physicians, physician leadership, engagement, and involvement are key to our development as a medical foundation. User Conduct.You are solely responsible for all code, video, images, information, data, text, software, music, sound, photographs, graphics, messages or other materials (“Content”) that you upload, post, publish or display (hereinafter, “Upload”) or email or otherwise use via the Service. If you breach any of the terms of these Terms, all licenses granted by Ciitizen will terminate automatically. The Michigan Medicine Release of Information office is currently closed to walk-in services. We are not liable for any loss or damage arising from your failure to comply with this Section. UHA contracts with University Medical Partners to provide the medical care in the practice. If you use the Services on behalf of a company or other entity then “you” includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (b) you agree to these Terms on the entity’s behalf. Access the MyChart portal. Your continued access to or use of the Services after the modifications have become effective will be deemed your acceptance of the modified Terms. Without limiting any of the foregoing, the Ciitizen Entities make no warranty or representation and disclaim all responsibility and liability for: (a) the completeness, accuracy, availability, timeliness, security or reliability of the Services; (b) any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services; (c) the operation or compatibility with any other application or any particular system or device; (d) whether the Services will meet your requirements or be available on an uninterrupted, secure or error-free basis; and (e) the deletion of, or the failure to store or transmit, your User Content and other communications maintained by the Services. Your medical record is the physical property of UMass Memorial Health Care; however, you have the right to review the record and to obtain a copy. We can help. Accordingly, some of the limitations set forth above may not apply to you or be enforceable with respect to you. We and our licensors reserve all rights in connection with the Services and the Service Content, including, without limitation, the exclusive right to create derivative works. Accessible from any computer, tablet or smart phone, the University Hospitals Personal Health Record (PHR) allows you to receive results, email a doctor, refill a prescription, request or change appointments and so much more - all from the comfort of home or on-the-go, available 24/7. This lets CHA communicate with or obtain medical records from other providers and healthcare organizations. Send records in five days or less. If you believe that your User Content that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to upload and use the content in your User Content, you may send a written counter-notice containing the following information to Ciitizen: Repeat Infringer Policy. The following are examples of illegal or prohibited Content and/or use. university healthcare alliance billing, Bill payment services can complicated, but U of U Health hopes to make the process as easy as possible. We welcome feedback, comments and suggestions for improvements to the Services (“Feedback”). Except as expressly authorized by Ciitizen, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Service Content, in whole or in part, except that the foregoing does not apply to your own User Content that you legally upload to the Service. The technology and software underlying the Service or distributed in connection therewith are the property of Ciitizen, our affiliates and our partners (the “Software”). You acknowledge and agree that the Services are for your personal use only. You may also contact us by mail or facsimile at: Ciitizen Corporation 3000 El Camino Real3 Palo Alto Square, Suite 120Palo Alto, California, 94306. Other names, logos, product and service names, designs and slogans that appear on the Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. Please allow us 7 days to complete CL&P and Yankee Gas forms. Any use of the Service or the Service Content other than as specifically authorized herein is strictly prohibited. Health care is undergoing many changes from a regulatory perspective, making it more important than ever for providers and hospitals to work together. (Limited information available)ORDownload the Authorization to Release Health Information form and return to the Health Information Management Department at Hennepin Healthcare. If you are a copyright owner, and you believe any content hosted by Ciitizen infringes your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act by providing notice to our designated agent. By using the Services, you represent and warrant that you are not located in any such country or on any such list. UHA contracts with a number of physician groups to provide the medical care in the UHA clinics. Our office requires a HIPAA compliant medical release form signed by all patients prior to the release of any patient health information. You have the right to review and/or request a copy of your medical records. You agree that Ciitizen and/or its licensors own all right, title and interest in and to the Service Content and the Services (including any and all intellectual property rights therein). Ciitizen is not liable for any acts or omissions by you in connection with your account. However, it is your sole responsibility to review the Terms from time to time to view any such changes. University Healthcare Alliance 50 E Hamilton Ave #200 Campbell, CA. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. Please read the rules before leaving a review and joining the discussion. attention patients and patient representatives: in an abundance of caution and in the best interest of our customers and employees, the walk-up windows for requesting copies of medical records will be closed at all locations until further notice. If you opt-out of these arbitration provisions, Ciitizen also will not be bound by them. If you forgot your login or need help gaining access to … Ciitizen Corporation, a Delaware corporation (“Ciitizen,” “we,” “us,” “our”) provides its Services (defined below) to you through its website located at www.ciitizen.com (the “Site”) and other related content, applications, services, tools and features (collectively, the “Service(s)”), subject to the following terms and conditions (as amended from time to time, the “Terms”). Virtual visits are open for new and existing patients. Payment for any and all reasonable JAMS filing, administrative and arbitrator fees will be in accordance with the JAMS Rules. We deeply respect the entrepreneurial role of local physicians alongside the rich commitment, history and traditions of their practices, and want to ensure they remain closely engaged with practice leadership.