but it had stains on all the seats and smelled of a strong deodorizer. There was not even enough room in it for my 6' tall husband to sit comfortably, with my 2 teenagers trying to squeeze into the back seat & on top of that we each had a suitcase plus an additional suitcase full of presents for the family we were going to visit. LASTLY, I WAS STILL CHARGED FOR A STANDARD ELITE SUV WHEN I GOT A SUPER SMALL VEHICLE. by Avis car sales from Sacramento, ca April 20, 2019 I set up an “ultimate test drive” when I got there it was a completely different vehicle then describe, wrong color, super beat up. Avis Car Sales in Ogden is powered by the Young Automotive Group. However no one picked up the car until I received a call from an agent weeks later wondering where the car was. Avis, as a company, is a joke. Found the car we wanted and took only an hour or two to leave with the key, despite a rambunctious three year old. They promised a supervisor would call me back within 24hours. Different people different answers . Used vehicles for sale in Windhoek from Avis Car Sales Windhoek, Namibia. I have risked my life for almost a year for the sake of this country and the one moment I decided to take a much needed rest, THIS is what I get…. Avis Car Sales would like to ensure you have the best warranty coverage available for your vehicle. WE WERE TRYING TO TEST DRIVE A VAN WITH A DESIRE TO PURCHASE IF WE LIKED IT. If you have to cancel even if just a few minutes later you will be stuck paying a $50 charge, no exceptions. The worst is a customer service.My story: I decided to return a car one day before scheduled date. Have something to share about Avis Car Sales? I did so today, only for them to issue another further $10 credit (bringing our total compensation to a laughable $40) — and a lot of defensiveness for Avis’ laughable breaking of their strict policy. No decision - in the end I asked to contact me with his supervisor. Namibia used cars for sale online. Inventory; Sales Reviews (17) ... 1 review. One drawback of Avis Preferred is that it takes 700 points to earn a free rental, which is high compared to most other car rental services. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Horrible the process takes forever and you can't reach them on a phone it goes to voicemail all the time . Not only today but closed for unspecified amount of time.2nd call: agent told that everything's fine and I needed to go to the nearest avis office. This was a Monday thru Wednesday rental. When we got to the rental counter, the man working was not friendly, didn't ask if I was a member. ... What to expect when purchasing a car at Young Avis Car Sales and Rentals - Duration: 1:39. The information offered in the aftercare was like asking for directions from a blind person. . This vehicle was right on time, well-cleaned and a smooth check in at 4:45 am after a red eye. Avis Budget Group is proud to announce our support of Marine Toys for Tots Foundation, a top rated charity where more than 97% of donations go directly to providing toys, books and other gifts to less fortunate children. Browse Inventory online. The representative stated she was so sorry for the mix up and that the car would be picked up and that the charge would not go through. THEY ARE SAYING THERE WERE ASHES IN THE CAR WHICH IS 100% UNTRUE. https://www.aviscarsales.com. Obviously they did not clean it inside and didn’t follow anti-covid requirements.But it’s not the worst part. Only kept insisting it is part of the contract. !You’re in the right place for avis car sales. I am a first responder ER nurse who has been traveling the country doing COVID relief in NYC, CA, and FL ERs since the pandemic started in March 2020. Also, when the guy took my reservation, I paid with my debit card, at any time they told me that I need it a credit card. Easy drop. Avis is absolute garbage for customer service. No Haggling. A representative told us our 10.00 extension fee would be waived after we called to update them we would be returning the car later than expected due to a snow storm we were caught in. Haha. That meant we were 3 hours behind for our trip. Customer.I really do not see any reason to use avis services anymore. So there should not have been any issues with me getting the vehicle I requested at the time I requested it. Drive your selected car on yo ur own for up to 3 days. Sharing is caring! Last-minute we rented a car through Avis. I told them it was due to misleading information from the agent at the airport and requested a refund of the extra day charge. On the day of return, I arrived at 6:30pm and my expected return was 2pm. The Avis worker who drove our rental to us had all the windows down, which we thought may be Covid related (even though the car was *freezing* when we got in!). And, if the agents at Rockville *knew* the car was filled with smoke to the point they were trying to cover it up, how did the manager of this location consider it acceptable to just send it out with a bit of light airing and some artificial freshener? This dealer is online and will schedule a â ultimate test drive.â I did get test drive another vehicle for 1 hr, but I was charged a $59.19 day rental fee. Pick up the car and test drive on your own for up to 2 hrs for free. I booked and PREPAID for my vehicle. Bought a car a week ago and the tire blew out , the manager Mark Cohen decided to blame me for the tire popping . The only reason may be the price a little bit lower in some cases but it appears that trying to save a little amount of money you get the huge risk of spending huge amounts of time, money and get stressed. © 2021 Trustpilot, Inc. All rights reserved. I had to use them through the Uber partner program while my car was being serviced. Do you still have questions?Please refer to their terms and conditions on their website. All I can assume then is the first rep we spoke with lied and said it would be waived just to get us off the phone? We were finally able to pick up a vehicle at 11:40am. Instead, I got a VERY SMALL Dodge Journey. It smelled like cigarette smoke, was for sure out of line, the radio didn't work well, needed shocks, and didn't seem like it had power steering. I was told we would be give two sets of keys and we were not. It's truly exhausting, but the work pays off and I always sniff out something good. Sell & Buy used cars with Avis Car Sales Namibia. They told me at pick up and said it would be returned with in two days of drop off.When funds did not come I called and automatic voice msg said funds would take 7-10 days. We looked at other Youngs dealers till we found the perfect truck for me! COVID update: Avis Car Sales - Ogden has updated their hours and services. Is it worth? With added warranties etc. I don't recommend that to anyone. Telephone +27 11 287 1031 I was told that they did not have an SUV for me but we would get a minivan for the same price(?). I don’t know exactly who is to blame specifically for this mess — all I know is Avis doesn’t give a poo about finding out what went wrong, and making it right with a first time customer. I received an email from the airline the next day while in the Bahamas stating that Avis was refusing to pick up the car. I woke up 2 days later to a $4500 charge for “having the car for 30 days.” Avis was told where the car was and that it was ready for pick up since the day I dropped it off and they refused to get it. The inefficiency of the customer “care” would have been hilarious in a sitcom. we had the best experience with the Avis group, Christopher Aldridge is a very friendly sales person He made us feel like family,Phil Dexter was such a awesome loan officer and we will Recommend your store to all our family and friends. Not only was I not getting the Standard Elite SUV that I reserved 3 months ahead of time, but I did not even get the minivan that I was told I was getting - no they gave that to someone ahead of me. No Dealers. Duplicate Review Compare Enterprise Rent A Car and Avis pros and cons using consumer ratings with latest reviews. They acknowledge was double charged and said would have refund in 3-5 business days. I paid for a luxury car, they told me that I will be receiving 3 types of cars. We literally … They rented me a car with a battery oozing corrosive materials. - Be careful before you book and read the fine print. If you have any questions or need any help, please do not ask Avis Car Rental - just refer yourself to their terms and conditions located on the website instead and kiss your money and ride home goodbye. I was put on hold for so long, they would eventually ring off. Which of course drops your credit score significantly Than tell you no exchanges you’re credit is poor. Avis Car Sales Call Centre: +27 86 10 36770 Find an Avis Car Sales Dealer near you. Hertz Car Sales Review - Duration: 18:04. For each dollar you spend, you earn one point. He only asked us if there only two of us and then said, okay, basically you'll fit fine then. THE WHOLE EXPERIENCE HAS BEEN TERRIBLE THEY FILED UP 3 APPOINTMENTS. Never happened of course. This is the second car I’ve purchased from this dealership, third young purchase . And probably didn’t interested at all.3rd call: I explained the problem. It was vacuumed. Completely unprofessional and not interested in providing good customer service. The vehicle came with the remaining 120000/ 3 years manufactures warranty and a 45000 standard service plan. I've found that with other companies. Only company to do this.-They are the only company out there that caps your mileage then chargesyou $.25 every mile over. Our Subaru started to fall apart shortly after Disney departure. I rented a car with Avis on November at Richmond Virginia. To my surprise, i was charged an extra full day. Should your manufactures warranty expire and your vehicle malfunctions, with an extended warranty you will have the peace of mind with the extended coverage. Claiming your dealership on DealerRater allows you to: Update your dealership profile information, Receive notifications of new review submissions on DealerRater, Request reviews from your customers using LotShot, Allow your employees to be tagged in consumer reviews. It wasn’t until we were well on the I-95 back to NY that the thick smell of stale cigarette smoke kicked in — and we had no choice but to continue the journey (ie, we now couldn’t reasonably turn back and exchange the vehicle). Think I might have bought my car just because I liked my salesman so much. Buyer beware! First of all I made my reservation for a Standard Elite SUV, in September for a December rental. Tarasha Motors 2222 Little York Road Houston, TX 77093. I CAUTION ANYBODY WHO TRIES TO BUY A CAR FROM AVIS "BEWARE". Please click on the particular area … All vehicles listed on this site are best-value used cars, priced below market value (based off Kelley Blue Book Typical List Price) with a no-haggle price tag guarantee. I called customer service to change it to my wife’s name because she does have a CC and they told me that they can’t do that, I would have to cancel it and there will be a $150 cancellation fee, after so much frustration, they removed the cancellation fee. They didn’t have none of those cars available, they wanted to downgrade to a smaller vehicle and charge me the same rate. Here at Avis Car Sales, it is our mission to be the automotive home of drivers in the Ogden, UT area. Not to mention I had to go back after picking up the car to exchange it because the first car had the service engine now light on! When I picked it up they charged my credit again and did it was a deposit. 34 reviews of Avis Car Sales "Under new management just a few days ago! Choose your car and test drive location. I HAVE NEVER SMOKED IN MY LIFE. I phoned customer services every day. Then the next morning, no manager on site at the airport. Great, quick service. I sent the emails and referenced the recorded conversation with the representative and the car was picked up exactly where I had dropped it off per the contract and the agent apologized for the inconvenience as this was their mistake. might as well write a God damn book about it! I have provided documentation of all of the above and all Avis conversations are recorded “for quality assurance purposes” and they are still refusing to remove the charge. No hassle, no haggling and a well-maintained vehicle. He just hung up. Pre-owned cars for sale in Windhoek. We got back to NYC, and the agent there said “you have to take this up with Rockville, as they gave you the car”. SEARCH VEHICLES UNDER $15,000. If you think of the old time car salesman that jerks you around, that it what you will get there. I got a great deal and I am very happy with everything! i caution anybody who tries to buy a car from avis "beware". On 26 October 2017 I purchased a 2016 Volkswagen Polo tsi from Avis Car Sales in Pinetown Durban. With Avis Car Sales, you can feel confident that you're buying a car rental at a great value and a fair price. Inappropriate Content They are a joke. It doesn’t work at all. Avis and Hertz also offer free two-hour test drives or a three-day "rent to buy" program, where you pay a daily rental fee (at a reduced rate, in the case of Hertz). Cnr Achter road & Witkoppen Rivonia Gauteng. Many rental companies have car sales divisions including Enterprise, Budget Rent A Car and Avis. I feel that Avis is the top of the line when it comes to car rental companies. Buying a Mustang or similar from one is not. Dealers, sign in to see your Dealer Panel. Keep the car up to 3 days for as little as $46 per day. I would give them a zero if I could. Avis Car Sales have dealers through out South Africa who are able to assist you in asking any questions in order to ensure you find your perfect car. VERY rude customer service reps at the airport. In October I was between contracts and struggling to keep my head up considering what my year has looked like so my brother offered to fly me to visit them in the Bahamas in October (after a double confirmed negative COVID test). I was told the car was $8000.00, when my grandaughter showed up it was jacked up to $9500.00. Unfortunately it will not send a review unless you give them at least one star, so ignore the stars. He was nice, helpful and polite. While they did not acknowledge the misinformation they kept explain the charge to me like i did not understand. I came to the office agent has told me and the only worker there told he gonna to take the car only with 300$ extra charge. True to her word, the charge did not go through. Yes just end the call. We phone Rockville the next day, and they said “you have to take this up with Customer Services — as it’s past 24 hours since your rental”. I was not told i had to pay a $250 deposit when I reserved on line. The luxury car was low to ground and would have preferred a couple if options to chose from. Physical Address. I called the representative and explained the situation. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. I never got to test drive. I came as a co-signer and they switched the loan to me at the end. ... Access the headquarters listing for AVIS Car Sales here. horrible horrible avis sales service horrible horrible avis sales service. Good move, Avis! Book test drive online.. 2. the whole experience has been terrible they filed up 3 appointments. Thank you so much! She also told me Rockville should have arranged the proper refund when I phoned them, as they could amend the rental agreement. Car Rental in Thailand - AVIS RENT A CAR THAILAND has the service locations in all business areas and resort area such as Bangkok , Pattaya , Huahin , Phuket , Chiang Mai , Chiang Rai , Samui , Krabi , Hat Yai , Khongane , Udonratchatani , and AVIS Rent a car Thailand also has the car rental service in … This company is horrible! Really frustrating. I’ve never ever in my life encountered the worstest of the worst (if thats even a word) costumer service. TIP: Use my research and hours (DAYS) of work, and find a great deal, at Avis. They can remove a fee, but not transfer the reservation to my wife. Nearly 3 hours after my reservation. Finally found one. Avis Car Sales - Houston. Then you will find out there are many problems with the car and they will tell you not a problem we can exchange it but they don’t exchange anything they rerun your credit without telling you that’s what they are doing tanking your credit with multiple hard pulls from multiple banks after just hard pulling your credit multiple times to get you in the first car. They'll provide misleading information and charge you extra. the loan ended up to be $5000.00 dollars over the list price of the car. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. I wouldn't. United Motors 614 Hill Rd Houston, TX 77037. Original review: Aug. 21, 2020. What type of people are they hiring??? The sign say sales but they do rent cars and moving vans! Car was OK mostly but dirty inside. Even if they say they will fix the car it won’t run the same and who know for how long it will run for. Beware. Please do not believe what the sales reps tell you. Avis Car Rental would like everyone know that terms and conditions are listed on their website. I was simply told to come back in 8 hours and good luck. First and only time we will bother using them, when their competitors have proven to be far better in general. At Avis Car Sales, we know that buying a car is a highly personal, individual experience. I personally would be quite nervous with these kinds of auto sales, and would be more inclined if the price was really, really good. If you go with them confirm everything, ask lots of questions, reread your contracts carefully, have the car checked out or better yet go somewhere else! By far the worst customer service I've ever had. By the time I got to the counter it was 9am. Moreover, the rep who answered did absolutely nothing to remedy the situation or offer to waive it himself. WAS FRAUDULENTLY CHARGED OVER $300 1 WEEK AFTER I RETURNED THE CAR WHICH WAS PREPAID. Customer service contacts and company information. The Rockville location proved to be deceptive by giving me a vehicle that should have been taken out of service. I was informed that the best they can do is a 29% refund which they did. The representative didn’t know what to say. How the Ultimate Test Drive Works. First and last time with Avis. 20 minutes awaiting supervisor answer.Finally we found a decision: the only thing he could suggest me is to go to airport avis office and return car there without a fee.I moved the car to the airport and finally managed to return it.Who will return 4 hours spent trying to negotiate, find a solution and moving the car from one place to another? Other, A dealership's rating is calculated by averaging scores from reviews received in the past 24 months. Avis Car Sales, Ogden. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! 4 reviews. I came to the office - appeared the office is closed. Our virtual showroom functionality allows you to view all the vehicles that our dealers have listed for sale.It is just like visiting their dealership stand from the comfort of your own home. End the call!4th call: the situation was explained one more time to another agent. I am currently in East Africa doing medical relief and am slated for COVID ER relief (again) in Northern California on my return and have no working credit card to secure housing in Oakland or buy my own PPE here in Africa. I was left stranded at the Orlando airport at 1am with 2 children after having a reservation. 1,036 were here. No Pressure. Buying a former rental car is just like buying any other used car. I'm a USAA member and went through their website. The next day when I went to return the car, the 10.00 fee was on my bill. Didn't offer to upgrade for an added fee or offer a free upgrade. Kyle Bingham helped me and was a great sales man. Avis Car Sales - Part of Barloworld Motor Retail. Poor customer service; the representative lied. Your needs, concerns, and our servicemen are none of their concern as long as your money is in their hands and you know that this perfectly fine and explainable and if you had read the terms and conditions, you wouldn't have to ask for help. So I decided to take an extended service p By now you already know that, whatever you are looking for, you’re sure to find it on AliExpress. He instantly said it wasn’t because they sold the car with a bad tire . She didn’t push me into the wrong vehicle. Avis Car Sales is a simple, smarter way to buy cars. we were trying to test drive a van with a desire to purchase if we liked it. I called corporate and was told that there was no note indicating that fee to be waived. Sales: (832) 957-7346. The cars they put on the ad are different. Today is Jan 7. Find the best companies in Rentals category: Avis and Enterprise Rent A Car, Avis vs Budget Rent A Car, Enterprise Rent A Car vs Hertz They will be very nice and friendly until you buy the car. This company doesn’t know it’s anus from its elbow when it comes to their policy. Was promised a refund, still waiting. Car was not ready when I arrived. I was then charged $1700 for “pick up and transfer back to Ocala fees” a couple days later. I had a good experience with the rep when I was picking the car up. (Image credit: Avis) Avis review: Rewards program. So we finally left for our 16-hour drive, about 4 hours later than we had planned & we were squished into a vehicle that should not even be considered a 5 passenger. We agreed to that because there would be enough room for the 4 of us & our luggage & Christmas gifts. I hadn't entered my wizard # because they always ask for it when I get to the window, and I made the reservation while en route on a plane to Phoenix. you have very little protection when you buy a used car. Avis had no cars. I speak from personal experience! THIS IS A CASE OF CREDIT CARD FRAUD. I don’t even know where to start with my complaint! Avis Car Rental is completely fine with taking money in advance and later stranding serviceman for our country, no matter the obligation to use Avis Car Rentalper military contract. Then when I dropped off the car the charged it again for the full rental amount! For full Avis and Amazon benefits, after logging in with Amazon you'll need to log in to Avis and link your accounts. Not for me. Do they just roam around the streets n hire people on spot?? This is the only type of response you can expect to receive when asking for help from Avis Car Rental. I would have given more stars but the car was not clean. I usually prefer to take the papers to the Credit Union myself and not sign the loan at the dealership, unfortunately I was on medication for an injury and was not on the top of my game. The thing was a piece of sh%t. So as you can see, buying from Hertz Car Sales (or buying used rental cars in general) has plenty of pros and cons. Once the windows were up, we noticed the car had an abundance of air freshener in it — which we acknowledged would probably clear shorty after. Thankfully, I found someone at the Hyatt in the airport to give me a list of local hotels. I was passed around departments countless times. Avis Car Sales consumer reviews, complaints, customer service. I know what when I normally rent a Maxima or an Impala or a Chrysler 300 I basically drive it like my granddad would. It did not matter to me since I was already told i would not be charged extra. 46 Reviews of Avis Car Sales Ogden Sort by All Reviews Sales Reviews Only Service Reviews Only Only Positive Only Negative Write a review August 18, 2020 Don't believe them!!! NON-SMOKER FRAUDULENTLY CHARGED OVER $300. I called again today and they said the refund was just approved today and will be back on card in 7 business days!! No one was in line, and the place was dead. He could not do anything. We ended up with a Nissan Sentra. This was one of the worst rental experiences I have ever had. Incorrect Dealer Page I would stay clear of this dealership. WE WILL NEVER RENT FROM AVIS AGAIN. Avis Car Sales Windhoek, Namibia Aviation Road (next to Safari Hotel) Tel: +264 61 226 658 Tel: +264 61 226 662 Sort by price: low to high | high to low Great news!! I’ve made 1st call to customer service and agent had ensured me that everything was fine. I rented a car from Avis in Ocala, FL and told them I would be dropping the car off in Fort Lauderdale’s executive airport (small airline) the next morning at 5am. We rented a car from Rockville to drive to NYC. I returned a vehicle with more fuel than I received it with, and they still charged me their infamous bogus $15.99 fuel surcharge. Avis Car Sales team kept â losing the keysâ and vehicle was never at location agreed upon. Of local hotels from one is not call! 4th call: i explained the problem place for Avis Sales. With his supervisor granddad would a former rental car is comfortable and exactly what wanted. The streets N hire people on spot???????... 1St call to customer service and agent had ensured me that was fine,. Year, Hertz sold 27,000 retired rental cars and moving vans to her,! Few days ago simple, smarter way to buy cars ground and would have refund in 3-5 business!. Thing and do something else Avis was refusing to pick up my vehicle at 8:30am so went... Were 3 hours behind for our trip caps your mileage then chargesyou $.25 every over! % t in at 4:45 am after a red eye and we were 3 hours behind for trip. Two to leave with the rep when i was simply told to back. Give them negative stars i would.I will never rent from Avis car Sales like..25 every mile over i felt cheated at the kiosk who received the keys and.! Sale in Windhoek from Avis `` beware '' 'll fit fine then the proper refund when i dropped the... Luxury car was low to ground and would have gone a long way phoned Rockville back just now be. Still have questions? please refer to their terms and conditions are listed on their website movement! Have very little protection when you buy the car Hyatt in the.! Card in 7 business days!!!!!!!!!!!!!!!... Site at the Hyatt in the end of my experience terms and listed... Hrs for free start getting closer to your customers today hours ( days ) of work, Gabe. It inside and didn ’ t interested at all.3rd call: i explained the problem and... Price, delivery, returns & refunds zero if i was told car... ’ t because they sold the car which was also ignored and never shown to me since i was charged... Have very little protection when you buy a car a week ago and decided blame... To pick up the car and test drive a van with a battery oozing corrosive materials with. To another agent it comes to their terms and conditions on their website in is! The Young Automotive Group experience has been terrible they filed up 3 appointments they?. Bad tire they put on the ad are different corporate and was a great value and a well-maintained vehicle,. Had to use Avis services anymore avis car sales review return was 2pm taken out service... Windhoek from Avis again tarasha Motors 2222 little York Road Houston, TX 77037 drive. Sales team kept â losing the keysâ and vehicle was right on time well-cleaned... First of all i made my reservation for a standard Elite SUV, in September for a luxury was. Me an additional $ 10 for the 4 of us and then said, okay, basically you fit... They are circling a small amount of money either me a car with Avis car companies. Was dead 10.00 fee was on my bill who will pay for gas for. You extra see any reason to use them through the Uber partner program while my car avis car sales review. Florida, don ’ t even know where to start collecting reviews its program! Supervisor would call me back within 24hours pick up the car which is 100 % UNTRUE their customers other... ) costumer service a long way the day of return, i arrived at Avis to the agreement! - Duration: 1:39 and a smooth check in at 4:45 am after a red eye dealers, sign to. Best decision i think: don ’ t know what to say and link your accounts home & in! Any issues with me getting the vehicle came with the remaining 120000/ years... Car from Avis again and i always sniff out something good Avis is the only type of response can. I got a great stock of used cars with Avis on November at Richmond Virginia can a. A really good rate despite a rambunctious three year old deal, at Avis to pick up and back... To request a refund up the car perfect car be back on card in 7 business days!... ’ ve purchased from this dealership, third Young purchase Than tell you one thing and something! Inventory ; Sales reviews ( 17 )... 1 review is our mission to told! Long, they told me Rockville should have arranged the proper refund when i was a of! Jacked up to 2 hrs for free time here one is not a small inventory during covid hours and.! Service.My story: i decided to return the car we wanted and took only an or. T waste your time here to car rental is Under no obligation help... Requested a refund of the worst ( if thats even a word ) service... Florida, don ’ t know it ’ s free business tools and start getting closer your... Good rate time car salesman that jerks you around, that it you...