HORRIBLE HORRIBLE AVIS SALES SERVICE. © 2021 Trustpilot, Inc. All rights reserved. I was told we would be give two sets of keys and we were not. Today 9:00 AM - 8:00 PM (Closed Now) Show business hours. I was informed that the best they can do is a 29% refund which they did. I was then charged $1700 for “pick up and transfer back to Ocala fees” a couple days later. Avis Car Rental is completely fine with taking money in advance and later stranding serviceman for our country, no matter the obligation to use Avis Car Rentalper military contract. I have provided documentation of all of the above and all Avis conversations are recorded “for quality assurance purposes” and they are still refusing to remove the charge. Then you will find out there are many problems with the car and they will tell you not a problem we can exchange it but they don’t exchange anything they rerun your credit without telling you that’s what they are doing tanking your credit with multiple hard pulls from multiple banks after just hard pulling your credit multiple times to get you in the first car. Incorrect Dealer Page 14 reviews of Avis Car Sales - Ogden "Those who know me know that I suffer from doing exhaustive research before I buy a big-ticket item. Other, A dealership's rating is calculated by averaging scores from reviews received in the past 24 months. The worst is a customer service.My story: I decided to return a car one day before scheduled date. Inappropriate Content COVID update: Avis Car Sales - Ogden has updated their hours and services. I have risked my life for almost a year for the sake of this country and the one moment I decided to take a much needed rest, THIS is what I get…. I returned a vehicle with more fuel than I received it with, and they still charged me their infamous bogus $15.99 fuel surcharge. The pick up location was at the Airport and upon pick up, I asked specifically if I could return the car keys by dropbox since my return was on a Sunday as most rental companies so on weekends. I HAVE NEVER SMOKED IN MY LIFE. So as you can see, buying from Hertz Car Sales (or buying used rental cars in general) has plenty of pros and cons. If you go with them confirm everything, ask lots of questions, reread your contracts carefully, have the car checked out or better yet go somewhere else! Avis Car Sales - Houston. Didn't offer to upgrade for an added fee or offer a free upgrade. The representative didn’t know what to say. Avis Car Sales consumer reviews, complaints, customer service. TIP: Use my research and hours (DAYS) of work, and find a great deal, at Avis. https://www.aviscarsales.com. By the time I got to the counter it was 9am. This company doesn’t know it’s anus from its elbow when it comes to their policy. Poor customer service; the representative lied. Find the best companies in Rentals category: Avis and Enterprise Rent A Car, Avis vs Budget Rent A Car, Enterprise Rent A Car vs Hertz If you have to cancel even if just a few minutes later you will be stuck paying a $50 charge, no exceptions. I never got to test drive. I did so today, only for them to issue another further $10 credit (bringing our total compensation to a laughable $40) — and a lot of defensiveness for Avis’ laughable breaking of their strict policy. Have something to share about Avis Car Sales? Not only was I not getting the Standard Elite SUV that I reserved 3 months ahead of time, but I did not even get the minivan that I was told I was getting - no they gave that to someone ahead of me. This was one of the worst rental experiences I have ever had. Tarasha Motors 2222 Little York Road Houston, TX 77093. 1,036 were here. Drive your selected car on yo ur own for up to 3 days. I met the Avis reps at the kiosk who received the keys and documentation. Avis Car Sales Windhoek, Namibia Aviation Road (next to Safari Hotel) Tel: +264 61 226 658 Tel: +264 61 226 662 Sort by price: low to high | high to low Dealers, sign in to see your Dealer Panel. Avis is absolute garbage for customer service. By now you already know that, whatever you are looking for, you’re sure to find it on AliExpress. I usually prefer to take the papers to the Credit Union myself and not sign the loan at the dealership, unfortunately I was on medication for an injury and was not on the top of my game. She didn’t push me into the wrong vehicle. A representative told us our 10.00 extension fee would be waived after we called to update them we would be returning the car later than expected due to a snow storm we were caught in. Many rental companies have car sales divisions including Enterprise, Budget Rent A Car and Avis. He just hung up. Rip off!- You think you're getting a deal at first, then you realize they add charges the others don't and you end up paying more for much less than what others are offering. To my surprise, i was charged an extra full day. Our virtual showroom functionality allows you to view all the vehicles that our dealers have listed for sale.It is just like visiting their dealership stand from the comfort of your own home. We were finally able to pick up a vehicle at 11:40am. This is the only type of response you can expect to receive when asking for help from Avis Car Rental. By far the worst customer service I've ever had. Avis Car Sales 12526 N I35, San Antonio, Texas, United States, 78233. Great, quick service. might as well write a God damn book about it! So there should not have been any issues with me getting the vehicle I requested at the time I requested it. by Avis car sales from Sacramento, ca April 20, 2019 I set up an “ultimate test drive” when I got there it was a completely different vehicle then describe, wrong color, super beat up. Instead, I got a VERY SMALL Dodge Journey. We rented a car from Rockville to drive to NYC. Sell & Buy used cars with Avis Car Sales Namibia. Horrible and dishonest price-gouging company. Thank you very much Lynn and Eddie Bass. ... Access the headquarters listing for AVIS Car Sales here. I arrived at Avis to pick up my vehicle at 8:30am. Our Subaru started to fall apart shortly after Disney departure. I rented a car with Avis on November at Richmond Virginia. So I went home & kept in contact with a rep via text message. Completely unprofessional and not interested in providing good customer service. I phoned Rockville back just now to be told totally opposite information yet again. Person at the counter had no authority to credit me for the hotel AND they charged me for the extra day. I don’t even know where to start with my complaint! Customer service contacts and company information. I’ve never ever in my life encountered the worstest of the worst (if thats even a word) costumer service. I paid for a luxury car, they told me that I will be receiving 3 types of cars. I rented a car from Avis in Ocala, FL and told them I would be dropping the car off in Fort Lauderdale’s executive airport (small airline) the next morning at 5am. Namibia used cars for sale online. Buying a former rental car is just like buying any other used car. Write a review Sign in. Car was not ready when I arrived. Horrible the process takes forever and you can't reach them on a phone it goes to voicemail all the time . No Dealers. I was not told i had to pay a $250 deposit when I reserved on line. I was left stranded at the Orlando airport at 1am with 2 children after having a reservation. No complaints. I was told that they did not have an SUV for me but we would get a minivan for the same price(?). I know what when I normally rent a Maxima or an Impala or a Chrysler 300 I basically drive it like my granddad would. Hertz Car Sales Review Conclusion. horrible horrible avis sales service horrible horrible avis sales service. Avis Preferred is its rewards program and is free to join. For full Avis and Amazon benefits, after logging in with Amazon you'll need to log in to Avis and link your accounts. I pointed out two things: Avis prides themselves on maintaining an “100% smoke-free fleet”, then willingly gives a customer a smoke riddled car? Hard to find the words to describe just how laughably awful this rental was. . WAS FRAUDULENTLY CHARGED OVER $300 1 WEEK AFTER I RETURNED THE CAR WHICH WAS PREPAID. Avis was contacted repeatedly and “the representatives have been unable to assist us in this matter” (i.e they knew the car was there and needed to be picked up and shrugged their shoulders and didn’t pick up the car). We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Was promised a refund, still waiting. They'll provide misleading information and charge you extra. I came to the office - appeared the office is closed. I had a good experience with the rep when I was picking the car up. And, if the agents at Rockville *knew* the car was filled with smoke to the point they were trying to cover it up, how did the manager of this location consider it acceptable to just send it out with a bit of light airing and some artificial freshener? And probably didn’t interested at all.3rd call: I explained the problem. Everyone else has unlimited mileage for the same price. Finally found one. Who will pay for gas spent for senseless movement of the car in city? They told me at pick up and said it would be returned with in two days of drop off.When funds did not come I called and automatic voice msg said funds would take 7-10 days. the loan ended up to be $5000.00 dollars over the list price of the car. Do you still have questions?Please refer to their terms and conditions on their website. WE WILL NEVER RENT FROM AVIS AGAIN. Only company to do this.-They are the only company out there that caps your mileage then chargesyou $.25 every mile over. I call in December 27 to request a refund. Kyle Bingham helped me and was a great sales man. That meant we were 3 hours behind for our trip. The Rockville location proved to be deceptive by giving me a vehicle that should have been taken out of service. I would have given more stars but the car was not clean. A little friendliness and good customer service would have gone a long way. While they did not acknowledge the misinformation they kept explain the charge to me like i did not understand. I don't recommend that to anyone. I sent the emails and referenced the recorded conversation with the representative and the car was picked up exactly where I had dropped it off per the contract and the agent apologized for the inconvenience as this was their mistake. I woke up 2 days later to a $4500 charge for “having the car for 30 days.” Avis was told where the car was and that it was ready for pick up since the day I dropped it off and they refused to get it. We ended up with a Nissan Sentra. They promised a supervisor would call me back within 24hours. (Image credit: Avis) Avis review: Rewards program. Sharing is caring! WE WERE TRYING TO TEST DRIVE A VAN WITH A DESIRE TO PURCHASE IF WE LIKED IT. It was vacuumed. Book test drive online.. 2. Compare Enterprise Rent A Car and Avis pros and cons using consumer ratings with latest reviews. SEARCH VEHICLES UNDER $15,000. And then the person hung up on me. I told them it was due to misleading information from the agent at the airport and requested a refund of the extra day charge. Unfortunately it will not send a review unless you give them at least one star, so ignore the stars. 4 reviews. However no one picked up the car until I received a call from an agent weeks later wondering where the car was. The thing was a piece of sh%t. Thankfully, I found someone at the Hyatt in the airport to give me a list of local hotels. I'm a USAA member and went through their website. THEY ARE SAYING THERE WERE ASHES IN THE CAR WHICH IS 100% UNTRUE. Former Employee Sales: (832) 957-7346. Spent about 30 minutes talking. I will NEVER use Avis again. If you have any questions or need any help, please do not ask Avis Car Rental - just refer yourself to their terms and conditions located on the website instead and kiss your money and ride home goodbye. Easy drop. First of all I made my reservation for a Standard Elite SUV, in September for a December rental. We literally … I would give them a zero if I could. I would stay clear of this dealership. 1. Hertz Car Sales Review - Duration: 18:04. So we finally left for our 16-hour drive, about 4 hours later than we had planned & we were squished into a vehicle that should not even be considered a 5 passenger. - Be careful before you book and read the fine print. 46 Reviews of Avis Car Sales Ogden Sort by All Reviews Sales Reviews Only Service Reviews Only Only Positive Only Negative Write a review August 18, 2020 No Pressure. Avis Budget Group is proud to announce our support of Marine Toys for Tots Foundation, a top rated charity where more than 97% of donations go directly to providing toys, books and other gifts to less fortunate children. This vehicle was right on time, well-cleaned and a smooth check in at 4:45 am after a red eye. Duplicate Review Avis is absolutely terrible. I wouldn't. VERY rude customer service reps at the airport. All I can assume then is the first rep we spoke with lied and said it would be waived just to get us off the phone? Then they tried to charge me for pick up and transfer fees despite having NOT picked up the car (again this means they knew where the car was and that it needed to be picked up). End the call!4th call: the situation was explained one more time to another agent. They didn’t have none of those cars available, they wanted to downgrade to a smaller vehicle and charge me the same rate. I phoned customer services every day. Is it worth? They will hold your refund for weeks! Google said this was the closest Avis to the dealer. Original review: Aug. 21, 2020. We were then told that the minivan we would be renting was not there & would not be there for at least an hour, in fact it had not even left Arlington TX yet which was 40 minutes away. Used vehicles for sale in Windhoek from Avis Car Sales Windhoek, Namibia. there’s a lot of dealers in Florida , don’t waste your time here. Nobody. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Only kept insisting it is part of the contract. The representative stated she was so sorry for the mix up and that the car would be picked up and that the charge would not go through. THE WHOLE EXPERIENCE HAS BEEN TERRIBLE THEY FILED UP 3 APPOINTMENTS. Avis Car Sales have dealers through out South Africa who are able to assist you in asking any questions in order to ensure you find your perfect car. You wi think you are getting a good deal with a warranty come to find out the deal is not as good as you thought and there’s not warranty. the whole experience has been terrible they filed up 3 appointments. Pre-owned cars for sale in Windhoek. Avis, as a company, is a joke. Avis Car Rental is under no obligation to help their customers. Not for me. I hadn't entered my wizard # because they always ask for it when I get to the window, and I made the reservation while en route on a plane to Phoenix. I was put on hold for so long, they would eventually ring off. The more you ask for help, the more Avis Car Rental will refer you to their terms and conditions listed on their website. This dealer is online and will schedule a â ultimate test drive.â I did get test drive another vehicle for 1 hr, but I was charged a $59.19 day rental fee. Apparently, they are circling a small inventory during Covid. Avis Car Sales Call Centre: +27 86 10 36770 Find an Avis Car Sales Dealer near you. Different people different answers . I came to the office agent has told me and the only worker there told he gonna to take the car only with 300$ extra charge. As we actually have the time to fight these corrupt companies nowadays, I decided I would keep calling, until I eventually got to a supervisor. But that was not the worst part. When we got to the rental counter, the man working was not friendly, didn't ask if I was a member. Really frustrating. NON-SMOKER FRAUDULENTLY CHARGED OVER $300. First and only time we will bother using them, when their competitors have proven to be far better in general. Don't believe them!!! They will be very nice and friendly until you buy the car. It doesn’t work at all. The Avis worker who drove our rental to us had all the windows down, which we thought may be Covid related (even though the car was *freezing* when we got in!). For each dollar you spend, you earn one point. I felt cheated at the end of my experience. Claiming your dealership on DealerRater allows you to: Update your dealership profile information, Receive notifications of new review submissions on DealerRater, Request reviews from your customers using LotShot, Allow your employees to be tagged in consumer reviews. While in the right place for Avis car Sales divisions including Enterprise, Budget rent a car Young... Budget rent a car from Avis car rental will refer you to find general information and charge you extra ask! Out of service on 26 October 2017 i purchased a 2016 Volkswagen tsi... Happy with everything sets of keys and we were not send a unless! Another chance couple if options to chose from clean it inside and didn ’ t know it ’ anus... 3 years manufactures warranty and a fair price individual experience and find a great deal at! Phoned Rockville back just now to be the Automotive home of drivers in the right place for Avis car is... 65 percent, reports Automotive News to another agent yet again i wanted gone long... 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