Create a report or dashboard that highlights the KPIs of top focus areas relevant to your department or a specific team. With workers dispersed and anxious about the effects of COVID, their job stability and wellbeing, it’s so important to be there for them. Employees value purposeful behaviours and give their best when they feel their company is looking out for them. Of course, it’s not surprising given the magnitude of unrest that 2020 has seen. Show flexibility and understanding. Employee Engagement During COVID-19: Using Culture to Manage Stress, Maintain Productivity Crystal Anderson, People Operations Business Partner. While the future continues to evolve, fostering a feeling of trust with your employees will form a solid foundation for engagement. So be transparent with your employees about your plans and activities in this period. After all, if you want your team to invest and care about your organisation, surely you must do the same for them? With everyone adjusting to work from home, there’s never been a better time to host a virtual employee engagement experience. visitor_id-hash, visitor_id1-hash, X-Salesforce-CHAT, lpv1, pardot, lpv142731, liveagent_oref, liveagent_ptid, liveagent_vc, liveagent_sid. Here are some helpful ways that explain how you can work towards maintaining and improving employee engagement at your organization – both now and always. Define what employee engagement means for your company. Plus, you may want to provide extra flexibility and tolerate some background noise. As the Coronavirus (COVID-19) continues to spread globally, so do the feelings of anxiety and uncertainty. Employees whose contracts will end soon. “Our policy is listen, understand, and act, so we do a ton of surveying. While it’s clear that employee engagement is something that all companies should strive for year-round, it is especially important to maintain employee engagement during COVID-19. Caroline Bracey – Content Writer & Marketing Coordinator at iDashboards. even reported that disengaged employees in the U.S. cost companies $550 billion a year. Show flexibility and understanding. for the SocialTalent newsletter? Many employees may avoid joining a remote session because of other family members in their home. the unintended diaspora to remote work, having committed and passionate teams is a life raft for so many organisations. It’s hard to think of another time when high employee engagement would be at such a premium. While the future continues to evolve, fostering a feeling of trust with your employees will form a solid foundation for engagement. Discuss your employees’ concerns as a leadership team and determine whether or not you should address such concerns with all employees. When left unattended, these feelings can affect employees’ productivity and engagement, leading to poor work quality, errors and eventually influencing an organisation’s ability to survive in these difficult times. It fosters a sense of fulfillment and encourages employees to show up with passion and purpose. Instead, engagement is about concrete behaviours that impact the very essence of a job. With mandated quarantine and remote working policies in place, many employees find that their everyday routines have been flipped upside down. Employee Experience Management Platform exists precisely to … These cookies collect information about how visitors use our website, for instance which pages visitors go to most often, and if they get error messages from web pages. Others may be caregivers for family members who need appropriate care at this time. believe that empathetic leaders are critical to retention and success. So rather than hiding behind a smokescreen of indifference, it’s the managers who have been present and fully transparent about the situation that have garnered the best from their workers. Employees value purposeful behaviours and give their best when they feel their company is looking out for them. 7 best practices for supporting employees during COVID-19. Employee engagement may have dropped in priority as we learn how to deal with the coronavirus pandemic, but it's one of the most important initiatives to keep at the forefront in order to be successful through this.. To ensure employees are staying healthy and engaged, people leaders will need to lean into their teams and demonstrate a new level of empathy and understanding. Often touted as a primary reason for overall success in companies, employee engagement is proven to boost retention, increase productivity and enrich that bottom line. Employee Engagement During COVID-19: Using Culture to Manage Stress, Maintain Productivity Crystal Anderson, People Operations Business Partner. For many, the fear of the unknown can lead to increased stress, fatigue, and pressure to perform well. Never fear,…, While lots of things can go wrong, the biggest mistake you can make…, SocialTalent Ltd HR managers can agree that employee engagement and retention are at the top of their priority list. In this time of uncertainty and disruption, we hope these resources empower you to keep your employees safe, healthy, and engaged. And while COVID has caused some disastrous impacts on the working world, it has also taught us some core lessons. Using Tom Hanks and the film Cast Away as a metaphor for the mass migration over to working remotely is a bit twisted considering he and his wife, Rita Wilson, are among those who contracted the COVID-19 novel coronavirus. Not everyone is under the same roof as they were when coming into the office, but the desire for human connection and support still remains. For more information about how your group can take part in a virtual team building, training, or coaching solution, reach out to our Employee Engagement Consultants. But what are the key areas that companies need to address with fractured workforces? Worth reading the article! COVID-19 has only accelerated this transformation, grounded in human experience principles and which, in turn, can drive sustainable change on a behavioural, cultural, and organisational level. They help us keep the SocialTalent website slick. August 27, 2020. Three ways to boost employee engagement during COVID, Enterprise solution for companies who want to transform their hiring, Industry-leading training to upskill consultants and increase performance, The perfect solution for individual hiring professionals. COVID-19: Tips to keep your employees productive Here are a few tips and tricks to keep the communication two-way, consistent, panic-free and productive. How to Improve Employee Engagement During COVID-19 and Beyond, Provide Constant Communication from Leadership Team, Virtual Employee Engagement Activity Ideas, productivity, retention rates, and even revenue, online workout class run by a professional, 20 Virtual Team Building Activities to Engage Remote Employees, How to Support Mental Health at Work During These Precarious Times, The 27 Best Employee Benefits Packages and Perks for 2021, 32 Essential Executive Assistant Tools for 2021, Hiring During a Crisis: Tips for Recruiting, Interviewing, and Onboarding Employees During COVID-19, Asking for employee engagement feedback and ideas during regularly-scheduled meetings. And, as guest contributor Samantha Peters explains, providing them with continuing education opportunities is a great way to show your appreciation and invest in their personal and professional growth. COVID has changed the rules. The Academy Change is happening daily and maintaining a positive and consistent employee experience during this uncertain time will help organizations drive continued employee performance and engagement. While employee engagement might not be on the forefront of your mind during this crisis, productivity and employee retention should be. What we learned: employee engagement rose 2% from 2019 to 2020 (86% are currently engaged). By now, your people are adapting to the temporary COVID-19 working conditions and/or shutdowns. Throughout these challenging times, more employees are worried about how they will be impacted as it relates to their job security. According to Namely’s recent survey, How HR is Addressing COVID-19 in the Workplace, the top concern that HR … It fosters a sense of fulfillment and encourages employees to show up with passion and purpose. To engage your employees effectively during a crisis, it's vital to give them every chance to connect with each other and use their individual strengths to work towards a bigger and shared outcome. However, those needs are evolving, calling for a more sophisticated approach as organizations enter the next phase. Caroline Bracey focuses on all things content for iDashboards. ... but loyalty goes deeper, inspiring engagement among high-performance talent and fostering a sense of connection and ownership within your firm. Why is Employee Engagement so Important Right Now? Have a look at our article “20 Virtual Team Building Activities to Engage Remote Employees” for some more inspiration. It’s hard to think of another time when high employee engagement would be at such a premium. Good one! So our engagement has gotten better during COVID-19. 5 Ways to Engage Remote Workers During the COVID-19 Pandemic Yeah, I know. With the malicious tendrils of COVID snaking their way around every aspect of life. And it’s not about perks or salaries increases. Professional development is one of the most important ways to keep your team members engaged, even from afar. Change is happening daily and maintaining a positive and consistent employee experience during this uncertain time will help organizations drive continued employee performance and engagement. Try considering what it means for your own employees to be engaged specifically. They look for questions to be answered and answers that make the situation easier to understand. Here are a few ideas to get you started: Are you looking for more creative ways of engaging your team virtually? Organizations have an opportunity to improve employee experience during the return phase of the COVID-19 crisis by shifting from a focus on meeting health and safety needs to a more nuanced approach that recognizes differences among the workforce. It’s hard to think of another time when high employee engagement would be at such a premium. Beyond providing transparency, empathy is also critical for driving engagement with employees. Being an executive assistant is by no means an easy task. But if you can be up-front with what you do know and follow-through with information and expectations, employees will likely feel more confident in your, and the company’s, judgements. When managers develop caring relationships with their direct reports, employees bring their whole selves to work and are more engaged. The 3R approach: Key to employee engagement in COVID-19 times Organizations are suddenly required to scramble for ways to maintain business continuity in the face of such a life-threatening crisis. What is an engaged employee… It ensures that employees feel like they’re being invested in and that they are just as vital to the company as a profit margin. That’s why having access to executive assistant tools for your most common daily tasks can be a lifesaver. If you continue to use this site, you consent to our use of cookies. Uncertainty lurks at every corner. As COVID-19 threatens the “typical” employee experience, now is the ideal time to equip managers with the tools they need to respond and improve employee engagement in … Share your tips in the comments below! This fortnightly piece is jam-packed with useful insights and news. know and follow-through with information and expectations, employees will likely feel more confident in your, and the company’s, judgements. Allow time to go around the room and give all employees a chance to speak. Realize that what happens in one part of an employee’s life impacts all others. We’ve already established some of the common concerns your team may already have throughout this article. Conclusion: When a company takes care of its employees (especially in uncertain/unprecedented times), the employees take care of the company. Openness and transparency go a long way in strengthening commitment to the organization. No-one wants to plateau, even during a global pandemic! The best way to increase engagement during video meetings is to start with an agenda. Try to get ahead of any concerns you can anticipate coming from your team. The current coronavirus (COVID-19) crisis has forced many offices – including ours – to transition to a virtual work from home environment. In fact, Forbes even reported that disengaged employees in the U.S. cost companies $550 billion a year. Recognise their efforts and remind them of their valued purpose. Chances to grow and thrive in a career are a must-have. Employees in Wuhan/Hubei area. Employees want to know they can adequately fulfill those other needs at home while still meeting the responsibilities of their job. Measuring Employee Engagement During a Crisis Monitoring employee sentiment and gathering feedback is more important than ever during the COVID-19 pandemic. For hiring managers – how to define your hiring criteria, interview, and select the best talent. Posted in COVID-19 and Leadership, Culture, Governance, Diversity and Inclusion. Leadership must set the tone for the workforce, and this starts with genuine engagement, as well as open and honest conversations every step of the way. They work hard because they believe in what they are doing and want to help their organization reach its goals. Dive into e-learning platforms, like, , and allow your teams to continue their L&D efforts no matter what their working situation is. Actionable tips, expert advice, downloadable guides, exclusive interviews, and more on team building, training, coaching – and everything related to employee engagement. One of the most critical ways to build employee engagement is to first establish the foundation of trust. Choose from our expertly curated learning paths or create a sample learning experience for your team. According to a recent McKinsey report, ‘trust in leadership’ accounted for a 47.6% increase in engagement. This can be new territory for many organizations and employees, especially those that are used to working together in person and those who not only enjoy but rely on building relationships through casual office encounters. of workers feeling truly engaged pre-pandemic, what does that mean now? Check-in with your team regularly. But what are the key areas that companies need to address with fractured workforces? Here’s a great video by Kevin Kruse that gives detailed examples of what employee engagement is, and isn’t. Employee engagement is the emotional commitment an individual has to the organization that they work for and its goals. Posted in COVID-19 and Leadership, Culture, Governance, Diversity and Inclusion. With strength comes resilience, and an engaged team creates a strong team. Virtual connection doesn’t have to be limited to conversational check-ins. How can managers encourage their direct reports to stay fully engaged — even as the COVID-19 pandemic changes the way we work? And while COVID has caused some disastrous impacts on the working world, it has also taught us some core lessons. Just as much as employees look to receive a level of security and flexibility, employers and leaders also want to know their team is maintaining a level of open and honest communication. We take a closer look at lessons learned through the experiences of employee engagement during COVID-19. During a crisis, it’s important that you and your company’s business leaders send a strong, visible message that shows we’re all in this together. © 2020 Outback Team Building & Training, All Rights Reserved. If you’re struggling to come up with good employee engagement activities, it might be time to take a step back. The significant impact of the COVID-19 outbreak on employees’ personal and work lives is leading to employee anxiety, frustration and burnout. During these uncertain times, teams are finding it important to stand with one another and look for ways they can improve as one. The COVID-19 pandemic has, undoubtedly, changed consumers and employees. An unprecedented year calls for unprecedented changes – especially in how we work.…, Fully constructed Boolean search strings can look both confusing and complex. Read how you can control them by clicking "Privacy Preferences". Employee engagement has become one of the most important matters under constant consideration during the ongoing COVID-19 pandemic. The Impact Of COVID-Related Stress On Employee Engagement Innovation I’ve written recently about the clear mental health challenges facing workers during COVID-19, with a combination of job insecurity and the associated financial concerns combine to produce a growing prevalence of depression and anxiety. 92% of employees believe that empathetic leaders are critical to retention and success. This exchanged respect makes it easier to set universal expectations of availability, performance, time allocation, and deliverables. Keeping employee morale high: A challenge during COVID-19. They rely on their employer to provide updates on how the pandemic is affecting the business (both financially and operationally), as well as how it will continue to be affected as future actions are taken. Motivation may also be impacted by the fact a majority of employees are working remotely, some for the first time, and may be continuing to do so indefinitely. What is an engaged employee? Employees who must work in offices or stores while others can work from home. In turn, they will likely become more comfortable and inspired to play an active role in an organization they are proud to be part of. If an employee’s productivity does continuously become a concern, it has now provided the framework. What can company leaders do to address concerns and thrive during this unprecedented period? And employee engagement is the most powerful driver of productivity and retention. Enabling your organisation to deliver a results-driven approach to perfect your D&I strategy. Learn More About Talent Management During the COVID-19 Crisis Work-Style Adaptability All information these cookies collect is aggregated and therefore anonymous. Here are a couple of ways you can build trust with your team: One straightforward way to establish transparency and build trust is by directly providing clarity to employees of the metrics and data that define these items. With the malicious tendrils of COVID snaking their way around every aspect of life, and the unintended diaspora to remote work, having committed and passionate teams is a life raft for so many organisations. Help employees feel more included and valued by: It’s important for organizations to find ways to mix it up and make the most out of what technology can offer. Keep lines of communication firmly open. If you want to cheer people up, give them a sense of belonging and increase engagement, you should incorporate fun activities during the day and organize a set of virtual happy hours. How to maintain employee engagement and productivity during COVID-19 Now that much of the country has adjusted onsite work and settled into a work-from-home routine, it’s important for leaders to actively foster engagement and productivity in the daily lives of employees. Create an environment that makes everyone feel they are part of something bigger, that they are valued. Engagement and empathy are inextricably synced. Try to be positive in your communication but don’t over-promise. We use cookies to improve our website and provide personalised services. Recognise their efforts and remind them of their valued purpose. Dublin Beyond her passion for marketing and writing, you can find her watching sports with her family, discovering new music and places to travel, or getting outdoors and hiking. Whether they are working remotely or social distancing in factory and other settings, there is a danger of rapid declines in productivity, customer service and … Technology in itself can also pose unexpected issues and delay turn-around when there is no immediate support from an at-home IT team. Virtual connection with team members requires a different level of communication to ensure employees are staying both engaged and motivated. Learn More With the onset of the pandemic there has been a radical shift in the way work happens. While it’s clear that employee engagement is something that all companies should strive for year-round, it is especially important to maintain employee engagement during COVID-19 . To help reassure employees that they are valued members of a strong organization that will get through the crisis, it’s advisable to run a variety of challenges that incentivize participation. After all, if you want your team to invest and care about your organisation, surely you must do the same for them? Be open to new ideas as you never know when a spark of innovation or a-ha moment might come. These cookies help us create the best SocialTalent experience for you. #Kathryn Tyler As cases of COVID-19 increase, so do feelings of doubt and anxiety among workers. Employee wellness is more crucial than ever during COVID-19, so send motivational messages, hop on a 15-minute video call, frequently ask your employees how they’re doing and flood group chats with relatable memes. These cookies monitor and analyze the use of the website and the services and for the website’s technical administration, to increase our website’s functionality and user- friendliness, and to better tailor it to our visitors’ needs. Have you been successful in engaging your employees during COVID-19? Get a gauge for what works for different employees and their interests, so you can tailor events that keep more people feeling engaged. Coronavirus is top of mind for employers and employees across the globe. As challenging as social distancing can be, engagement does not have to be as bound within the office walls as it was; use this time to learn about one another and what really makes your team successful. Employee engagement has been shown to increase productivity, retention rates, and even revenue. to drive engagement, particularly increasing employee resources and promoting wellbeing. report, employee engagement rates have fluctuated more than ever. As it turns out, most companies did a solid job of addressing their employees’ basic needs of safety, stability, and security during the first phase of the COVID-19 crisis. Therefore, planning Employee Engagement during the COVID 19 pandemic is very important. Employee Engagement: DecisionWise Consultant, Spencer Taylor, shares 5 ways to engage remote workers during the COVID-19 Pandemic. ... Learning and development programs can increase employee engagement and retention while also improving employee performance. Having employees that are engaged allows the entire organization to seek opportunities for growth, innovation, and comradery that may otherwise be overlooked if individuals feel disconnected. ... will have a lasting impact on employee behavior including, engagement, ... medical leave for any employee diagnosed with COVID … The lack of socialization can make many feel isolated or distant from friends, family, and co-workers – a need that many have discovered impacts their overall well-being. Your employees are looking to you to feel supported to do their best work, while also protecting their health and safety. It’s so easy to lose your way in unprecedented times, but the act of caring will always be reciprocal. But, don’t just assume you know how your employees are feeling. By setting the foundation now for building trust, leading with transparency, and communicating moments of stress, organizations as a whole will find they are more prepared for changes and unknowns long after the pandemic is over. As such, it’s important to remember that maintaining employee engagement during the coronavirus is absolutely vital. For example, if you say that everyone will be able to keep their jobs, make sure you can make that happen. 42 Pearse St A very interesting blog on Employee Engagement. According to a recent, , ‘trust in leadership’ accounted for a 47.6% increase in engagement. It requires you to be a master of all trades, often wearing many hats all in the same day. This is especially true during the COVID-19 crisis. What we learned: employee engagement rose 2% from 2019 to 2020 (86% are currently engaged). We call our surveys #unfiltered. And if you want to see how SocialTalent can support your L&D efforts. wistia-http2-push-disabled, __stid, __utmx, __unam, __utmxx, __sharethis_cookie_test__, __distillery, muxData, visitor_id1, _gid, visitor_id, _ga. Meeting the engagement challenge of COVID-19. Doing so not only provides insight into overarching goals and organizational standing, but allows employees to have a sense of accountability for their individual responsibilities. We created a free toolfor managers that helps assess the well-being, remote readiness, and specific needs of their teams as the COVID-19 outbreak continues to unfold. Dive into e-learning platforms, like SocialTalent, and allow your teams to continue their L&D efforts no matter what their working situation is. We don’t collect information that identifies you individually. |   Site Map   |   Privacy Policy. COVID has changed the rules. Measuring employee engagement and gathering feedback is more important than ever during the COVID-19 crisis. It’s so easy to lose your way in unprecedented times, but the act of caring will always be reciprocal. Your staff are vital to the success of your organization. Without the ability to check in face-to-face, organizations should aim to overcommunicate. A dashboard also serves as a great point of reference that can help eliminate confusion, keeps everyone on the same page, and makes it easier to keep constant communication. A truly engaged employee goes to work for more than just a paycheck. Becky Vea. It ensures that employees feel like they’re being invested in and that they are just as vital to the company as a profit margin. With less than a quarter of workers feeling truly engaged pre-pandemic, what does that mean now? Here are the 5 ways. It's in times of crisis when employee engagement is necessary to keep a workplace thriving. However, these are also testing times for everyone on how quickly we adapt, how differently we can think and plan which will determine how strongly we emerge from this adversity. In fact. So our engagement has gotten better during COVID-19. I consider engagement to be a big part of maintaining moitivation level and boosting employee morale. Regardless the circumstance, the established trust and understanding must be reciprocal. Employee engagement is the emotional attachment employees feel towards their place of work, job role, position. How to improve employee engagement in a crisis Consider the Whole Employee. According to the latest Gallup report, employee engagement rates have fluctuated more than ever. There is no doubt that India Inc began taking action to educate employees for a safe working environment at the onset of Covid-19. Uncertainty lurks at every corner. The word “employee engagement” alone doesn’t give you anything you can visualize. Marketing cookies are used to track visitors across websites. Getty. From practicing social distancing to adjusting to indefinite remote workforces, both employers and employees have had to change their everyday lives drastically.. You could either do this by sending out “all-office” memos or having each leadership team member address the topics during their weekly team meetings. We hope it serves you well. Engagement and empathy are inextricably synced.